Terms of service

1. Overview

Welcome to GIYA Amsterdam! The terms "we", "us" and "our" refer to GIYA Amsterdam. GIYA Amsterdam operates this online store and website, including all related information, content, features, tools, products and services (the "Services"). Our Services are powered by Shopify.

These Terms of Service ("Terms") describe your rights and responsibilities when using our Services. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

2. Eligibility and Account

By creating an account or placing an order, you confirm that all information you provide is accurate and complete. You are responsible for keeping your account details confidential and for all activities conducted under your account.

3. Products and Orders

We strive to display our products as accurately as possible, but variations in color or design may occur due to screen settings. Placing an order constitutes an offer to purchase, which we may accept or reject. A contract is only formed once we accept your order.

We reserve the right to cancel or limit quantities of orders at our discretion. Orders are subject to availability and our Returns & Refunds Policy.

4. Prices and Payment

All prices are in euros (EUR) and include VAT, unless stated otherwise. Additional charges such as shipping or customs fees may apply. We reserve the right to change prices at any time.

By providing payment information, you confirm that you are authorised to use the payment method. Payments must be received in full before your order is processed.

5. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not binding. Title and risk transfer to you upon shipment. We are not liable for delays caused by carriers, customs, or events beyond our control.

6. Intellectual Property

All content on the Services—including text, graphics, logos, images, videos, and layout—is the property of GIYA Amsterdam or its licensors and protected under Dutch, European, and international intellectual property laws.

You may not use, copy, reproduce, distribute, or exploit any content without prior written consent, except as permitted by law. GIYA Amsterdam trademarks and branding may not be used without our express written permission.

7. Use of Third-Party Tools and Links

Our Services may include tools or links to third-party websites. We are not responsible for third-party content, functionality, or services. Your use of third-party tools or sites is at your own risk and subject to their terms and conditions.

8. Data Protection

Your personal data is processed in accordance with our Privacy Policy and in compliance with the General Data Protection Regulation (GDPR). By using our Services, you consent to the collection, use, and sharing of your data as outlined in our Privacy Policy.

9. Feedback

Any feedback, suggestions, or ideas you provide may be used by GIYA Amsterdam without compensation or obligation. You confirm that you have the right to share such content and that it does not infringe on third-party rights.

10. Errors and Inaccuracies

We reserve the right to correct errors, inaccuracies or omissions in product descriptions, pricing, or availability, even after an order has been submitted. Such corrections may be made without prior notice.

11. Prohibited Conduct

You agree not to use the Services for unlawful purposes or in violation of any applicable law or regulation. Prohibited uses include but are not limited to fraud, harassment, spreading malware, violating intellectual property rights, and interfering with the website's operation.

12. Termination

We may suspend or terminate your access to the Services at any time without prior notice if you violate these Terms. Termination does not affect any existing rights or obligations accrued up to the date of termination.

13. Disclaimer of Warranties

Our Services are provided "as is" and "as available". We do not guarantee that the Services will be uninterrupted or error-free. To the extent permitted by law, we disclaim all warranties, express or implied.

14. Limitation of Liability

To the extent permitted by law, GIYA Amsterdam shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.

15. Indemnification

You agree to indemnify and hold harmless GIYA Amsterdam and its partners from any claims, damages, or expenses arising from your breach of these Terms or your misuse of the Services.

16. Governing Law and Jurisdiction

These Terms are governed by Dutch law. Any disputes shall be submitted to the competent court in Amsterdam, the Netherlands, unless mandatory consumer protection laws provide otherwise.

17. Changes to the Terms

We may update these Terms from time to time. We will notify you of material changes as required by law. Continued use of the Services after changes constitutes your acceptance.